There are several reasons why your account is banned. These are the most common ones:
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Offer completion discrepancies: If one of our partners identifies that an offer was incomplete or fraudulently completed, a chargeback may be issued, resulting in account suspension.
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Use of VPNs, proxies, or emulators: Bypassing location restrictions through the use of VPNs, proxy servers, or emulation software is strictly prohibited.
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Use of multiple accounts: Each user is allowed only one account, per individual and household. Creating or using multiple accounts may lead to a ban.
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Verification non-compliance: Failure or refusal to provide requested verification documents or proof of identity may result in account suspension or permanent removal.
Please consult our Terms of Use for a complete understanding regarding user conduct.
In case you want to appeal the ban, you can do so by contacting our support team.
We employ a dedicated, 24/7 team to proactively detect and mitigate fraudulent activity, making sure our platform is secure for both our users and partners. However, there may be situations where legitimate users are inadvertently subjected to account suspension.
If you believe your account has been suspended in error, please email support@cashcow.com with "Ban appeal" as the subject line, along with any relevant details and screenshots so we can better understand and review your case.