If a game you're playing through CashCow is showing connection errors or won't load past the loading screen, the issue is usually with the game itself, not with CashCow.
Try these in order:
- Check your Wi-Fi or mobile data connection.
- Turn off any VPN or proxy. Some game servers block connections that route through them.
- Restart the game.
- Switch between Wi-Fi and mobile data to test which one works.
If the game still won't connect, the game's servers may be having problems. Check the game's official channels (Play Store reviews, the developer's social media) to see whether other players are reporting the same issue.
Your earnings are safe
Your balance and any pending rewards stay safe in CashCow, regardless of any connection issues with the game.
If you completed a milestone but a connection problem stopped it from registering, see Why isn't my game progress crediting? for next steps.