I completed the check but I'm still stuck, what do I do? June 07, 2026 14:31 Updated Get in touch with our support team at support@cashcow.com. Include the full name on the ID you used and we'll sort it out. Related articles Identity verification on CashCow How do I complete the identity check? What happens if my identity check fails? Is my personal information safe? Why does my cashout need a closer look?