You completed a milestone but the reward hasn't appeared. Two things to check, in order.
1. Give it up to 24 hours
Most rewards arrive within minutes. Some take longer because they pass through the offerwall and the game partner before reaching CashCow. Up to 24 hours is normal.
2. Check that tracking is still working
- Tracking permissions are enabled on your device.
- You've been playing on the same device the whole time. Switching devices breaks tracking.
- You haven't uninstalled and reinstalled the game.
- You're playing through the original CashCow-linked install, not a fresh download.
Missing an earlier milestone can block later ones
Most games credit milestones in order. If an earlier milestone didn't verify, later ones may not register either. Reaching level 12 won't credit if level 10 hasn't verified yet.
If it's been over 24 hours and the milestone is still missing
Contact our support team. Include:
- Your CashCow user ID.
- The game name.
- The exact milestone you reached.
- Roughly when you completed it.
A short screen recording showing the in-game milestone and your CashCow profile speeds things up. See My milestone reward hasn't appeared after 24 hours for next steps.