General
- Why hasn't my verification email arrived?
- Can I suggest a game for CashCow to add?
- Why don't I see more games in the app?
- How can I contact CashCow support?
- What is CashCow?
- Is CashCow a legitimate rewards platform?
Tickets
Raffle
- What is the Raffle?
- How do I earn Raffle tickets?
- What are multiplier badges?
- How does the draw work?
- How do I claim my Raffle prize?
- Is the Raffle available for all games?
Account
- Can I open a new account after a suspension?
- Can I have more than one CashCow account?
- The app says an account already exists with my email
- I requested a password reset email but it never arrived
- Can I change my phone number?
- Why was my account banned?
ID Check
- Why am I being asked to complete an identity check?
- Why is the app asking for my ID and a selfie?
- How do I complete the identity check?
- What happens if my identity check fails?
- I completed the check but I'm still stuck, what do I do?
- Is my personal information safe?
Wallet and Withdrawals
- Can I share a cashout account with another user?
- Are there any fees for withdrawals?
- My cashout didn't go through. What now?
- Why am I being asked to verify my ID for my cashout?
- Why does my cashout need a closer look?
- Why am I being asked to take a selfie for my cashout?
Offers and Rewards
- Why was my cashout rejected?
- A game has disappeared from my list
- How do I provide a screen recording for support?
- How long does a reward investigation take?
- Why might tracking fail?
- I completed an offer and the reward hasn't appeared yet